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Youing Shark's Guide To Negotiation
- by Verite Soon
STAGE III - LET THE NEGOTIATIONS BEGIN
1.
Have you done your homework?
Do you know,
and can you state clearly and concisely the risks and the advantages to
you of the situation you are considering entering? Do you know, and can
you state clearly and concisely the risks and the advantages to the other
party of the situation you are considering entering? Do you have clearly
in your mind your opening position, your leeway and your bottom line?
Can you state these clearly and concisely? If your answer to any of the
above questions is "no" then you haven't done your homework and you are
not ready to negotiate. Go back to the first part of the article (see
Issue 1). Practice what you are going to say. Talk to yourself, talk to
your friends... talk to the mirror! You can't be too prepared.
2.
Be organised.
"Hey man, it's
rock,n,roll" is NOT the basis for successful negotiation. Remember what
was said in the first part of this article: business is business. Make
notes of arrangements for meetings, make sure you know how to get to the
meeting place, always allow yourself plenty of time. A few minutes consulting
the Melways is a great investment when compared to the embarrassing apologies
you will have to make if you are late. Make sure you have all the material
you might need, posters, demos, reviews etc. Always take a pen and notebook
to meetings and use them to take notes of what is discussed and agreed
to.
3.
Politeness costs you nothing
While there
is no need to grovel or "yes sir no sir three bags full sir" to everything
the other party says, basic politeness is essential. Pay attention to
what is being said to you, use please and thank you as appropriate, drop
a few compliments about the other party's establishment or organisation.
Politeness is just a formal way to not insult people and it is usually
easier to negotiate with people who have not been insulted.
4.
Logic is free too!
Make sense. If the other party does not understand your position clearly
then they are either not likely to agree to a mutually beneficial arrangement
or they will enter into an arrangement that they view differently from
the way you view it. The second situation can lead to a disaster later
on. When you use arguments to convince the other party that they should
move their position closer to yours, the arguments must be convincing
in an objective fashion. An unsupported assertion is not a logical argument.
Logical arguments are statements that are supported by reasons and in
negotiation the reasons must make sense to the other party and demonstrate
that what you are proposing is to the other party's advantage.
5.
Present yourself!
How you appear sends a very strong message but what the message is depends
on the context. Most situations have an appearance norm, if your appearance
is outside that norm then the message that you are sending is usually
one of confrontation or craziness. If appearance is considered as a scale
from 1 to 10 with outrageously casual at 1 and outrageously formal at
10, then the norm is probably best viewed as a range from about 4 to 6,
anything inside this does not send an abnormal message. Notice, however,
that this leaves us with two ranges at the extremes capable of sending
an abnormal message. Let's consider an example to clarify this idea further.
Imagine you were applying for an executive job in an insurance company.
The norm would involve a suit and tie but it could vary from an off the
rack suit and K-Mart tie (about 4 on the scale) to a hand made Saville
Row suit with custom tailored shirt, silk handkerchief in the suit pocket
and silk tie (about 6 on the scale). Jeans, a tee shirt and thongs would
be about 1.5 and swimming trunks about 0.01. Both of these could be seen
as insulting the company and the swimming trunks probably demonstrate
that you are deranged. At the other end, a top hat, white tie, tails and
a gentleman's walking stick (about 9.5) either insult because they could
be interpreted as sending the company up or once again signify derangement.
The 4 to 6 range in many situations in the music industry would not involve
a suit and tie but the analysis remains the same. Find the 4 to 6 range
and let that guide your appearance unless you have a very strong and logical
reason for wanting to send a different message. A good guide is often
what the other party habitually wears so if you can find that out in advance
you will have useful information. (but don't shamelessly imitate, this
can also insult).
6.
Who has the power?
In most negotiation situations one party starts off with more power than
the other. The party with the greater power is the one with the least
to gain from the negotiation. If you are a band with a strong following
and a venue wants to engage you because they know that you can attract
a large crowd, then you are probably the power party. If you were negotiating
with the same venue and your band was unknown or unpopular then the venue
would be the power party. Remember that it is the individual personal
perception of the parties that we a discussing, the party that THINKS
they have the least to gain is the power party. This gives the subordinate
party the opportunity to alter the power balance by convincing the power
party that there are advantages which have not been considered. This does
not necessarily mean that the roles can be reversed but the subordinate
party should always be aiming to close the power gap as much as possible.
The tools to use to close the gap are listed in Part 1: advantages and
risks presented in a clear and logical manner.
Next
issue we will continue Stage III - Let the negotiation begin! and
consider some more examples.
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